Achieving self-service

As a technologist, we aim for self-service solutions. The tool should allow people accomplish their work without the direct intervention of support staff.

As a parent, we aim for our children to do the same. The time sink is doing everything for them, so the more they take care of themselves the more time we get back. With the toddler, I see the gross understanding of processes and some mastery.

She can feed herself with her hands and is getting better at using a spoon. In putting on clothes, arms are placed in a position to make it easier to pull on or off a shirt or coat. Or switching a toy to another hand. Or climbing into the high chair for dinner.

Baby steps to getting dressed herself. Though, this morning she did pick the outfit: her Star Trek Lieutenant Commander (TNG) onesie. So, you know I am proud.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.